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  2. Customer support

Customer support

Course Access

  • Do you have questions about the course content?
  • When do I get access to the rest of the material in my course?
  • My course is gone, why?
  • My course invitation has expired, how do I get a new one?
  • Contact us

Course purchase

  • I have received a gift code, how do I use it?
  • How do I purchase a course as a gift?
  • Can I return a purchase?
  • Contact us

Account / Login

  • What is my username and password?
  • I have forgotten my password, how do I reset it?
  • I want to change the password that is connected to my Coursio account. How?
  • I want to change the email address connected to my Coursio account, how?
  • I have changed the password but I can't log in.
  • I want to log in to another account but my saved data won’t disappear.
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Course experience

  • I have problems seeing the material in the course, the pages are empty, it's lagging, I can't see the videos.
  • Do you have questions about the course content?
  • Can I download the material in the course?
  • I finished the course but do not get a certificate / diploma, how do I get it?
  • Can´t download / Open file
  • video / audio doesnt work
See all 8 articles
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